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Frontier Airlines Cancellation Policy 24-Hour Rules, Fees & More

Frontier Airlines Cancellation Policy

The Frontier Airlines Cancellation Policy 2025 contains a captivated set of regulations that impact your right to refunds, credits and charges depending on the type of fare, when and whether or not you have bought optional add-ons, such as Flight Flex or The Works.

It is a guide that has all the information you need, including the 24-hour risk-free cancellation policy and the last-minute cancellation fee, the refund policy, the group booking policy, and the no-show penalty. No matter which type of Fare you purchased or purchased with boxes, this guide will help you save you unnecessary costs and know your rights as a Frontier passenger.

Key Highlights of Frontier’s Cancellation Rules

The most important points of Frontier Airlines Cancellation Policy are as follows before delving into the details:

  • Frontier provides a risk free 24-hour cancellation on all types of fares (conditions apply).
  • The cancellation fees will change depending on the number of days to departure when you do it after 24 hours.
  • Basic Fare fares are normally non-refundable unless cancelled within the 24-hour slot.
  • Frontiers Flight Flex add-on does not provide free cancellations -just free changes.
  • The only product at Frontier that has fully refundable benefits is the Works Bundle.
  • Frontier also offers a free refund or free rebooking in case of a cancellation, or a substantial alteration of your flight.
  • The processing of refunds normally requires 7-10 days of business days.
  • No-show clients are deprived of 100 per cent of the fare and add-ons.

These regulations are the basis of what is to be anticipated upon a change or cancellation of a flight with Frontier Airlines in 2025.

Who Is Eligible for Free Cancellations?

Frontier has minimal cases of free cancellation. You may cancel at no cost if:

  1. You can cancel within 24 hours of making the booking and the flight is not less than 7 days.
  2. You have bought the Works package and you can make a full refund on free cancellation.
  3. Frontier postpones the flight, or cancels it, shifts your schedule a lot, or postpones it to the extent that the travel plans are affected.
  4. You encounter a qualifying medical emergency and have the ability to provide documentation.
  5. You have reserved a minimum of 60 days in advance of travel- Frontier also does not charge cancellation up to more than 2 months (policies vary seasonally).

Elsewhere, there are very few instances of free cancellations when it comes to Frontier.

Frontier Airlines 24-Hour Cancellation Policy

The 24-hour cancellation policy of Frontier is also one of the most significant elements of the policy, considering the fact that the vast majority of Frontier tickets cannot be refunded. The airline provides the passengers the opportunity to cancel the booking made within the first 24 hours of the first purchase and have the entire amount refunded under the following conditions:

  • The reservation was done at least 7 days means 168 hours, before departure.
  • The ticket was bought through Frontier (website, app or call centre).

This federal law allows passengers to have a risk-free period during which they can make errors or change plans without financial penalty.

How the 24-Hour Risk-Free Cancellation Works

 

The process is very easy:

 

  1. Reserve your Frontier travel on the site, mobile application or call centre.
  2. Choose to cancel within 24 hours after buying.
  3. Click on My Trips and cancel the itinerary.
  4. Frontier will refund in full the original payment method.

 

This refund applies to all types of fares including the very restrictive Basic Fare.

Fare Types Covered Under 24-Hour Cancellation

Types of fares that will be subject to risk-free cancellation include:

 

Basic Fare - Although the basic tickets cannot be refunded, they can be fully refunded within 24 hours.

 

  • Economy/Standard Fare classes.
  • DISC/Promo fares (the ones that are bought directly)
  • Perks Bundle

 

The Works Bundle

 

  • Except for a few group travel tickets.
  • Book award and award booking in numerous instances (can be different depending on the charges by partners)

 

To be on the safe side in case you are not sure whether a promo or discounted ticket is applicable, it would be better to cancel it within 24 hours.

Frontier has made some exceptions to its 24-Hour Policy

Despite the generosity of the policy, there are some exceptions:

 

  • There is an exception to the purchase of tickets within 7 days of departure.
  • Third-party bookings are allowed to have their own cancellation policies.
  • Certain temporary promotional fares would not be refundable in cash.
  • Agency approval may be needed when making group bookings through the travel agents.

 

The cancellation charges can be charged even on flights that had been booked recently.

Frontier Airlines Cancellation Fees 2025

The cancellation cost charged by Frontier depends on the time of the cancellation of the flight. By 2025, the cancellation fee system will tend to be as follows:

 

Cancellation Fee Depending on the Time till departure

 

Time Before Departure

Cancellation Fee (Approx.)

60+ days

$0 – No cancellation fee

59 to 7 days

$49

6 days to 24 hours

$79

Within 24 hours

$99+ or loss of fare

 

Keep in mind:

 

  • Fees can vary depending on route and seasonal demand.
  • Frontier is allowed to change fee structures at will.
  • There are different regulations for some of the promotional fares.

Fee for Basic Fare vs. Bundles

Frontier also offers a variety of fares that include various cancellation policies:

 

1. Basic Fare

 

  • Non-refundable
  • After 24 hours the cancellation fee will be charged.
  • Most suitable for those who travel with solid plans.

 

2. The Perks Bundle

 

  • Bags and seat choice included.
  • Lacks free cancellation.
  • There are regular cancellation charges.

 

3. The Works Bundle

 

  • The only full refund product of Frontier.

 

Includes:

 

  • Free cancellations
  • Free changes
  • Return to the initial source of payment.

 

More costly initially but guaranteed for the flex travellers.

How to Trip to the Frontier without paying cancellation fees

Although the fees by Frontier can be rigid, they can be avoided in several ways:

 

  • Take advantage of the 24 hours of the risk-free cancellation period.
  • You should also consider the Works Bundle in case of a change of plans.
  • Book over 60 days, and the cancellation is free.
  • Monitor your flight- in case Frontier changes the schedule you can cancel it at no charge.
  • Take travel insurance for some unforeseen cases.
  • It is better to avoid third-party websites that have extra restrictions.
  • These plans can change and cancel hundreds of dollars in change fees.

The influence of Flight Flex on the cost of cancellations

Most of the travellers believe that Flight Flex has free cancellations- a misconception.

 

Actual Provision of What Flight Flex offers:

 

  • One free flight change, not a cancellation.
  • Up to 24 hours before departure Ability to adjust your itinerary.
  • What Flight Flex Does not offer:
  • Free cancellations
  • Refund eligibility
  • Guarantee on fare differences.

 

It implies that you can still incur a cancellation fee even when you bought Flight Flex.

The Frontier Airlines Refund Policy

Having this low-cost structure limits the refund policy of Frontier as compared to most of the other legacy airlines. The eligibility for the refund is mainly based on the type of fares and situations.

When You Can Get a Full Refund

You can get a refund of all the cash in case:

 

  • You can cancel up to 24 hours before the booking (flight not less than 7 days in advance).
  • You have bought the Works package.
  • Frontier cancelled the flight.
  • Change of schedule (delays, time changes or reroutes) is significant.
  • You have a medical emergency that is duly documented.
  • You are exposed to military restrictions on travelling.

 

Refunds are not normally offered outside of these types of situations.

The way Refunds are done and schedules

Frontier normally handles refunds:

 

  • In 7-10 business days in case of credit/debit card purchases.
  • Less than 20 days to payment by cash/check.
  • Non-refundable fares can be credited as travel credits.

 

Refunds will be shown on your statement as either Frontier Airlines or the name of the merchant at the time of purchase.

Non-Refundable Ticket Rules

The majority of Frontier fares are non-reimbursable:

 

  • Basic Fare
  • Perks Bundle
  • Discounted Promo/ Flash Sale tickets.
  • Group bookings (in many cases)

 

A non-refundable ticket usually represents:

 

  • You have a right to cancel, but a travel credit would be provided instead of cash.
  • The fees for cancellation have to be paid before receiving the credit.

What to do to cancel a Frontier Airlines Flight

Frontier offers various methods of cancelling flights. Here is how each of the methods works:

 

1. Cancellation Frontier Flight Online (Website)

 

  • Visit flyfrontier.com
  • Select My Trips
  • Please enter your confirmation code and surname.
  • Choose the trip to cancel.
  • Cancellation fees and refunds or credits.
  • Confirm the cancellation

 

It is the quickest and surest way.

 

2. Frontier Mobile App Cancel

 

  • Log in to the app
  • Tap Trips
  • Select the itinerary
  • Choose Cancel Flight
  • Prompts to complete cancellation.

 

The app is very easy to use and can be much faster than the site when it comes to cancellations.

Any cancellations made by calling Airlines Support or a Third Party.

If you need to cancel your Frontier Airlines flight over the phone, you can easily do so through Fusionair Travels or the original booking source.

 

If You Booked Through Fusionair Travels

 

Call Fusionair Travels at +1-888-511-8011 and a travel specialist will assist you with:

 

  • Locating your booking using your confirmation code
  • Checking applicable Frontier Airlines cancellation fees
  • Processing the cancellation on your behalf

 

This is the fastest option if you purchased your Frontier ticket through Fusionair Travels.

Airport Counter Cancellation

 

Frontier permits cancellations in airport counters, but:

 

  • Lines may be long
  • Fees may apply
  • Should not be taken unless there is a need.
  • The choice suits the last-minute emergencies.

Frontier Airlines Same Day Cancellation and Last-Minute Cancellation Policy

When it comes to last-minute cancellations, Frontier is costly.

 

Last Minute Cancellation Fee

 

Cancellation within 24 hours of departure is frequently likely to lead to:

 

  • A $99+ fee, or
  • Total loss of the fare
  • Frontier has been adamant regarding last-minute modifications since ultralow-cost pricing is based on the need to maximise the number of seats filled.

Same Day Flight Flex/without cancellation

 

With Flight Flex

 

  • One can change the flight at no cost.
  • Should be completed before check-in or within 24hours of departure.
  • You cannot even cancel for free.

 

Without Flight Flex

 

  • There are normal cancellation fees.
  • No amendments and alterations.

Frontier Flight Flex Cancellation Policy

Flight Flex is mostly misconstrued; thus, the following are the details:

 

What Is Frontier Flight Flex?

 

Flight Flex is an add-on service enabling the passengers to:

 

  • Change the flight one time
  • Until 24 hours before departure, make changes.
  • Avoid change fees
  • It is handy for those travellers who expect to require flexibility.

 

Limitations of Flight Flex

 

  • Not cancellations, but changes only.
  • Differences in fares continue to exist.
  • Only one change per ticket
  • Have to be bought when making a reservation.
  • Not available for all routes

Frontier Group Booking Cancellation Policy

There are other rules concerning group bookings (10+ passengers):

 

  • The cancellations have to be done via the Frontier Group Travel Desk.
  • Deposits can be non-refundable.
  • Refunds are based on contractualization.
  • Cancellations may be restricted by the payment schedules.
  • Any alteration of group itineraries can attract individual charges.
  • Group contract terms should always be reviewed before booking.

 

FAQ

What if Frontier cancels my flight?

You will receive either a free rebooking or a refund to your initial payment method if Frontier cancels your flight.

Required Documents for Medical Refund Requests?

After a doctor writes a note or a medical certificate explaining why you could not travel is usually required when claiming a medical refund.

Frontier Airlines No-Show Cancellation Policy?

According to the policy of no-show of Frontier, in case of failure to board or without prior notice, all the remaining portions and the value of the fare can be cancelled without any refund.

No-Show Impact on Refund Eligibility?

Earning the label of a no-show usually cancels the possibility of refunds and credits, as well as the right to change free of charge.

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