
The majority of JetBlue flights come with free cancellations, and the funds from your ticket are deposited into your Travel Bank to be used later. Refundable fares on the other hand guarantee a complete refund on your original form of payment, and offer the maximum flexibility. Blue Basic fares are even more restrictive but even they can be credited in case of cancellation before travelling.
In case JetBlue cancels your flight, they will protect you by offering free rebooking, a full refund or a travel credit. Knowing the JetBlue cancel policy, you will be able to make the best choices and deal with cancellations effortlessly and have no stress about your journey.
JetBlue Airlines Cancellation Policy options depend on your fare type. Here’s a quick overview:
|
Fare Type |
Cancellation Fee |
Refund Option |
Notes |
|
Blue, Blue Extra, Blue Plus |
$0 fee |
Credit/Travel Bank |
Cancel up to departure time |
|
Blue Basic |
Non-refundable |
Travel Credit (if cancelled before flight) |
Fare difference applies to rebooking |
|
Mint (Premium) |
$0 fee |
Refundable to Travel Bank |
Cancel anytime before departure |
|
Refundable Fare |
Fully refundable |
Original payment method |
Cancel anytime |
|
Award Tickets (Points) |
No cancellation fee |
Points redeposited + taxes refunded |
If cancelled before the flight |
24-Hour Rule: The tickets can be cancelled free of charge within 24 hours of purchase provided that they are taken at least 7 days before the departure date.
You can cancel your JetBlue flight booking through multiple channels:
Online:
Visit JetBlue.com.
Go to “Manage Trips.”
Enter your booking code and last name.
Select your flight and click Cancel.
Mobile App: Easily cancel and store credit in your JetBlue Travel Bank.
Phone: Call JetBlue customer service for assistance.
At the Airport: Speak directly with an agent at the counter.
In case JetBlue cancels your flight you have a couple of paths to go:
Rebook again: At no incremental charge on the next JetBlue flight.
Blue Basic Fares: No refund is available with this fare; however, it can be cancelled to earn credit.
No-Show Rule: In case you fail to cancel before travelling, you will lose the full price of the ticket.
Same-Day Change: This option costs a little (or no charge to Mosaic members).
In that case, if JetBlue cancels your flight you have several options:
Select a free rebook on a JetBlue flight.
Request a full refund to the original payment method.
Receive a JetBlue Travel Bank credit for future use.
In case of major delays or cancellations, JetBlue may provide:
Meal vouchers
Hotel accommodation (if overnight stay is required)
Ground transportation support
|
Situation |
Passenger Rights |
|
Flight cancelled by JetBlue |
Free rebooking or refund |
|
Delay over 3 hours |
Compensation/credit depending on length |
|
Involuntarily denied boarding |
Compensation per DOT guidelines |
When cancelling your flight, you can choose between:
Travel Bank Credit – For future bookings (valid 12 months).
Refund – In case you have booked a refundable ticket and your flight was cancelled by JetBlue.
Flight Change – Rebook to another date/destination (fare applies).
Although the Blue Basic fares are more restrictive, even with them, JetBlue offers the possibility to still retain some value when cancelling them in time. The 24 hours decision to cancel without charges is another reason why customers will be more confident since they can make changes to their plans at the last minute without worrying about money.
In case JetBlue does cancel flights, the airline offers plain compensation policies, such as refunds, rebooking, and in certain occasions, other facilities such as hotel vouchers or meal vouchers.
On the whole, knowing the JetBlue cancel policy will help you to make more intelligent decisions in terms of travel. It could be protecting your investment in the trip, refunding, or planning for the unforeseen. JetBlue policies are flexible and allow handling of the cancellation process easily and without complications.
Does JetBlue charge for cancellation?
No, most fares have no cancellation fees except Blue Basic, which only gives credit.
How do I get a refund instead of a credit?
Flights which can be refunded are limited to refundable fares or flights cancelled by JetBlue.
Can I cancel a JetBlue flight after check-in?
Yes, you can but it should be done before departure time.
What happens if I miss my flight?
It is considered a no-show and all the ticket money is lost.
How do I use a JetBlue Travel Bank credit?
Apply it during checkout when making a new booking on JetBlue.com.