The cancellation policy of Sun Country Airlines to travel without tension. No matter whether your flight booking with Sun Country is new or your plans have to be changed unexpectedly, all is well knowing the Sun Country cancellation policy. Under Sun Country flight cancellation policy, you will be well aware of the rules of refund, additional fee, and also what is to be done in case Sun Country flights are cancelled.
Most of the passengers fear the Sun Country cancellation policy, refunds, and the way to deal with Sun Country cancelled flights. Giving you a full guideline on how to cancel your booking at Sun Country to enable you to have control over your booking.
Not all tickets are created equal. Like other airlines, your cancellation options depend heavily on which type of ticket you purchase. Below is a breakdown of the Sun Country cancellation policy based on fare type. Sun Country has different fare categories.
When you purchase refundable fares, it means you can cancel your Sun Country flight and get a full cash refund back to your original payment method. These fares may cost a bit more, but flexibility is especially worth that extra expense to the traveler. Tip: The extra cost of a refundable fare could actually save you money if you expect to have to change your plans very often.
For passengers traveling in large groups (schools, tours, corporate travel), Sun Country has group booking policies.
Group cancellations may have different timelines and penalty fees.
Refunds or credits are often processed as a lump sum rather than individual tickets.
Contact Sun Country’s group desk for cancellation rules that apply specifically to your booking.
| Scenario | Refund / Credit Policy |
| Within 24 hours of booking | Full refund (all fares, including non-refundable) |
| After 24 hours (non-refundable fare) | No refund; Credit issued (valid for ~12 months) |
| Refundable fare after 24 hours | Full refund to the original payment method |
| Airline cancels flight | Full refund or Free rebooking option |
| No-show without cancellation | Ticket forfeited |
Sun Country Cancellation Policy is available for all fare classes, including non-refundable fares. Once the 24 hours have passed, your ticket will be subject to the fare type cancellation policy. for more info visit the official site.
If the flight is canceled or altered by the airline, the situation is slightly different. You will receive a full cash refund if you do not take that flight. Or, Sun Country can rebook you to the next available flight without charges to you. Policies differ when cancellations or delays are caused by weather, and conditions vary; however, refunds will be provided if you choose not to travel with Sun Country.
It’s essential to know what is the difference between refunds and credits for future travel:
Refund: Money returned directly to your original payment method. Refunds are offered on refundable bookings, within 24 hours after a reservation, or if the airline cancels your flight.
Credit: A voucher or electronic credit that must be used for a new Sun Country booking by the deadline, or it will be forfeited. This is generally applicable to non-refundable fares and the flex fare cancellations.
Sometimes a passenger can confuse changing a flight with cancelling it. Sun Country simply indicates:
Changing a flight means adjusting your itinerary to a new date/time/route. When changing a flight, a change fee and fare difference can apply to the cost of your flight unless you purchased the flex option.
Cancelling a flight means that you are not going to take the trip at all. Depending on your fare type, may receive either a refund or a credit.
If it is likely that your plans will often be changing, consider purchasing a non-refundable ticket.
Do you think you will need to cancel? If this is the case, and you can, utilize the 24-hour cancellation time frame for a "double-check" after booking.
Do you feel you should consider getting travel insurance for unforeseen emergencies?
If booking a non-refundable rate and you anticipate flexibility, consider the option for "flex".
Just make certain you Sun Country Cancel Flight, and do not be marked as a "no-show".
Sun Country Airlines cancellation policy has low prices, but an annoyingly strict cancellation policy like other low-cost competitors. The most important factor is knowing what type of fare you book and whether you purchase the Flex option.
To obtain maximum flexibility, either obtain refundable fares or purchase a Flex fare at booking. Standard non-refundable fares are just fine if you simply want to obtain travel credits. Make it a point to cancel, not no-show. Use the 24-hour cancellation policy, if available.
Yes, log in to your Sun Country account or use the “Manage My Trip” option on their website to cancel.
Refunds typically take 7–14 business days to reflect in your original payment method. Credits are usually issued instantly.
If you are marked as a no-show, your ticket value is forfeited unless you purchased a refundable fare or Flex option.
Compensation depends on the cause of the delay. For airline-related disruptions (like mechanical issues), you may receive meal vouchers, rebooking, or refunds. Weather delays are treated differently.
The most appropriate reason to claim a refund is the cancellation of your flight by the airline, even though they keep you on another flight.